Please view our Frequently Asked Questions (FAQ's) for anything before contacting us on any issues.
I need something a bit lighter, do you do lighter?
We do four colours per wood type, ranging from natural to black.
What choice of handles do you have?
We have a sampleboard in our showroom with a wide choice.
Will you make this piece a bit bigger?
Yes, but going away from standard can attract reasonable costs. We can go wider, higher, deeper, add or delete doors, drawers, shelves.
How quickly do you want it?
We can try to make it as soon as we can. We like to over estimate all our delivery times.
What is Pacific Rimu?
Basically it's the same tree (Podocarp family) grown in a different country. The quality of the imported Rimu is better than our locally grown stuff now, as trees cut in NZ are from gullies and wind fallen. The Pacific Rimu is a straight, clean export grade.
Is Rimu a hard timber?
It's harder than pine timber and softer than diamonds! Both Rimu and Kauri are ideally suited to furniture for your home.
Why is it from Fiji? Why don't we use NZ Rimu?
NZ Rimu is not as good quality, as they don't cut great trees down anymore.
Which is harder? Kauri or Rimu?
Both about the same.
Will you do this furniture in another timber? eg pine, oak?
No sorry. And we won't use your own timber either.
Do I need to oil or polish my furniture?
Dont. Excess oil and some polishes (pledge) contain silicone's that aren't great for lacquered services. Simply wipe over with a warm soapy cloth. Oiled furniture attracts dust.
How is the furniture finished off?
Rimu Oiled sealed and polished in lacquer.
Kauri Stained sealed and polished in lacquer.
Do things leave marks eg. If a cup is left on will there be a mark?
No, it's a great finish. Get a table as wet as you like for up to two hours (out in the rain if you wish) then dry it completely with a dry cloth. But you can't leave it outside, it's not outdoor finish.
Hot coffee cups, plates are no problem but again, use you common sense, don't put a boiling pot straight off the stove on the table. You will fry the lacquer.
Is this the best deal?
All our furniture is exclusive to our store. You can't compare apples for apples. The boss regularly runs around the city and checks out the other furniture stores; we know our furniture is value for money . (Believe it!!!)
Can I have a discount?
Never on a single piece! But if you are buying a large quantity, there is no harm in asking!
Can you put a drawer in the long side of the dining table for me?
No, the table over time will sag if we cut the long rail for making a drawer.
Where do all your ornaments come from?
All over the world, New Zealand, China, Spain. We buy from distributors that buy from all over the world.
